Privacy Policy

What We Collect

• Contact details (name, email, phone) for orders and support.
• Shipping and billing addresses to fulfill purchases.
• Order history and preferences to improve recommendations.
• Site analytics (cookies, device data) to enhance site performance.

How We Use Your Data

• Process and deliver your orders, including payment verification.
• Provide customer support and respond to enquiries.
• Send service emails about orders, shipping, and returns.
• With consent, share product updates or event invitations (you can opt out anytime).

Sharing & Third Parties

We share data only with service providers needed to run our store (payments, couriers, email, analytics). They are bound by confidentiality and only use data for these services. We do not sell your personal data.

Data Security & Retention

We use encryption in transit (HTTPS) and restrict access to authorised team members. Order records are kept for legal and accounting requirements; marketing data is kept only while you remain subscribed.

Your Rights

• Access, correct, or delete your personal data.
• Withdraw consent for marketing at any time.
• Request a copy of your data in portable format.
• Raise questions about how your data is handled.

Email sales@maisonpurl.com with your request and we will respond within a reasonable timeframe.

Cookies

We use essential cookies to operate the site and analytics cookies to understand traffic. You can manage cookies in your browser settings; disabling some may affect site features.